Privacy Policy

Last Updated: 8th October, 2024.

1. Commitment to Privacy

This Privacy Policy sets out the commitment of Linda Willow Roberts (ABN 31 994 811 784) to protecting the privacy of your personal information that we collect through this website www.lindawillowroberts.com.au (Site) or directly from you, being the person, organization, or entity that uses our Site or services (referred to as you or your).

Please read this Privacy Policy carefully. You providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and consented to it.

If you do not wish to provide personal information to us, then you do not have to do so; however, it may affect your use of this Site or any products and services offered on it.

2. Collection of Personal Information

Personal information we may collect includes:

  • Name
  • Images
  • Contact details including email address, mailing or street address, and telephone number
  • Demographic information such as postcode
  • Banking and payment details
  • Preferences and opinions
  • Information you provide to us through customer surveys
  • Details of products and services we have provided to you or that you have enquired about, and our response
  • Your browser session, device and network information, statistics on page views and sessions, acquisition sources, search queries, and browsing behavior
  • Additional personal information that you provide to us directly or indirectly through your use of our Site, associated applications, or associated social media platforms

3. Collection and Use of Personal Information

We collect and use the information for purposes including:

  • To enable you to access and use any associated applications and social media platforms
  • To contact and communicate with you
  • For internal record-keeping
  • For analytics, market research, and business development, including to operate and improve our Site and any associated applications
  • To run competitions or offer additional benefits to you
  • For advertising and marketing, including to send you promotional information about our products and services

4. Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • Credit reporting agencies and courts, tribunals, and regulatory authorities where customers fail to pay for goods or services
  • Courts, tribunals, regulatory authorities, and law enforcement as required by law
  • Third parties, including agents or subcontractors, who assist us in providing information, products, or services
  • Third parties to collect and process data, including Google Analytics and other similar businesses

5. Your Rights and Controlling Your Personal Information

  • Choice and Consent: Providing us with your personal information is optional. When you provide us with your personal information, you consent to the terms in this Privacy Policy.
  • Access: You may request details of personal information that we hold about you. An administrative fee may be payable.
  • Correction: If you believe that any information we hold about you is inaccurate, please contact us by email.
  • Complaints: If you believe that we have breached the Australian Privacy Principles and wish to make a complaint, please contact us by email.
  • Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications, please contact us.

6. Storage and Security

We are committed to ensuring that the information you provide is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information.

7. Cookies & Web Beacons

We may use cookies on this Site from time to time. Cookies are text files placed in your computer’s browser to store your preferences. We may also use web beacons or clear GIFs to monitor visitors’ behavior.

8. Links to Other Websites

Our Site may contain links to other websites of interest. We are not responsible for or liable for the protection and privacy of any information which you provide whilst visiting such websites.

9. Amendments

This Privacy Policy may be amended from time to time. Your continued use of our Site following any amendments indicates that you accept the amendments. You should check this Privacy Policy regularly.

Contact Us

For any questions or notices, please contact us at:

Linda Willow Roberts
Email: Linda@lindawillowroberts.com.au

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